e-commerce trends and forecasts

Which Is The Right Direction To Take?

It has been a well-known fact for quite some time: customers are no longer buying products and services – they are buying experiences.

Trends in e-commerce are extremely customer-centric – whether it is about meeting their expectations and anticipating their needs, or about providing new and diverse payment options and covering all the sales channels. If retailers fail to evolve and keep up with the current trends, then there is a good chance that they'll be left behind.